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Clare Lynch Clare Lynch

10 tips for crafting a powerful purpose statement

If you want your people to live your purpose, they need to be able to remember it — as well as be inspired by it. Here are 10 tips for landing on a purpose statement that will make a difference to your org.

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Clare Lynch Clare Lynch

How (and how not) to respond to a crisis

When a scandal hits, it’s tempting to retreat into defensive declarations of your “integrity”. But there’s a better way to ensure lasting change: listen to your people.

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